Where is my order?

You can track your order status through the "Order History" feature on our website. Log in to your account and go to the Order History page. If the order is still being processed through our factory, you will see the status 'Processing In Progress'. Once an order status has changed to 'Shipped', you will also see a tracking link with our courier service.

DPD will also email you about your delivery details and the options available.

If your order has shipped, please check the tracking with DPD before contacting us.

We highly recommend getting the DPD app which allows you to track your package and make changes to your delivery at the press of a button.

If you need further assistance tracking your order, please contact our customer support team.