We have updated our bank transfer process to make payments smoother and more secure. Here is how it works:
Direct Payment from Your Account
You can pay for your order directly from your bank account. This is a secure method that allows you to manage your funds without using a card.
Your Unique Virtual Account Number
To ensure your payment is automatically matched to your order without delay, we will provide you with a unique Virtual Bank Account Number.
This number is permanently linked to your customer account with us.
Important: You must use this specific account number when setting up the transfer in your banking app or online portal.
Why this is better:
- Automatic Reconciliation: Because this account number is unique to you, our system (powered by Stripe) instantly knows the payment comes from you. This speeds up order processing.
- Automated Returns: If a refund is ever needed, the system can easily route funds back to you.
Please ensure you copy the Virtual Bank Account Number exactly as displayed at checkout to avoid any processing delays. We will also email you bank transfer instructions with every order.