Dropshipping - Updating artwork from legacy positions
In August 2023 we updated many products with improved printing positions. Any positions which have been replaced were re-named as 'Legacy' Positions. We will be completely removing the legacy positions after 30 November 2023, they should not be used for any new designs. We are asking that any designs you wish to continue using should be used on the new positions. This change has caused designs to potentially be shown in the wrong positions when you view the designs.
Any products which you had already exported to your stores prior to Aug 2023 will not be affected by this. But if you wish to place any manual orders with existing designs, or export again existing designs to your stores, you will need to check all the artwork is in the correct positions you expected. Please follow this video for more information.