GoCustom®
Sales Enquiries Tel: 0330 22 33 321
Accounts Tel: 01584 813 802


Business hours: 
Mon - Friday:  
8:00am - 6:00pm (5:00pm Friday)

Sat / Sun:   Closed
Bank Holidays:   Closed


Frequently Asked Questions



Need an Answer Right Now?

Our AI Assistant is available 24/7 and can answer most questions instantly, including:

● Product and garment information      ● Delivery and lead times
● Artwork requirements      ● Customisation options
● Order guidance      ● Other frequently asked questions. 

If you need additional help, our customer service team is available via live chat and telephone during business hours.

Require a quotation, consultation or further assistance? Complete the contact form below, and we'll be happy to help.

Look for this button at the bottom left of your screen to get instant assistance: ai-chat-button


For quantities of less than 100, the best prices are online - more info >

Please provide as much information as you can so that our team can generate a price for you, for example:

Product type/name/code/colours  |  Approximate quantities/sizes  |  Print/embroidery/both  |  Upload your logo/design



Our Fulfilment Services are not the solution for everyone - More info>

Please provide a brief overview of your business, including:

Your website address | If you sell online today - how? | Type of products you wish to have fulfilled | Approx Annual Turnover



For our Retail Solutions, please provide a brief overview of your business, including:

Your store location(s) | Your Website | Apparel and Accessories you wish to sell | Any retail-specific requirements (e.g. Labelling, Packaging)


Supported files: jpg, gif, png, docx, xlsx, pdf, ai, eps, psd, svg, tiff, bmp.

Head Office & Factory

Units 12B&C Orleton Road
Ludlow Business Park
Ludlow
Shropshire
SY8 1XF
United Kingdom

London Office


GoCustom
Spaces - Covent Garden
60 St Martins Lane
London
WC2N 4JS

Madrid Office


Paseo de los Parques 7
Alcobendas
Madrid
28019
Spain