GoCustom Packs include free customisation using your logo or design in one position.

For packs containing different style garments, the customisation must be in the same position on all garments.

Customisation Colour
You should try to ensure that the design you upload will work well with all the colours of the garments that you choose. For example, a white logo would not work if your pack includes black t-shirts and white t-shirts. We recommend choosing your garments in all light or all dark colours so that they contrast well with your artwork.

When processing your order we will highlight any concerns we have with the artwork, in the event that a separate colour artwork may be needed for some garments we will ask you to pay a separate service charge.

For most garments, you can add up to 3 separate customisations using the website. If you need 4 or more customisations please contact the office and the team will be happy to assist you.

How to add 1, 2 or 3 customisations

You may wish to view samples of garments in order to find the right size or assess the quality of the material. This is especially useful as you are not able to return customised garments if they are the wrong size (see full Terms and Conditions)

To obtain samples you will need to place an order for the plain garments you wish to view. We are not able to supply free samples for online orders.

You can then either keep the garments or return them to us for a refund within 14 days.

We reserve the right not to accept samples returned without either an invoice or order reference. A refund will not be issued if the garments are returned tarnished or not in their original packaging. 

For an item to be classed as Waterproof or Breathable, it needs to meet a minimum requirement, but not all garments offer the same levels of protection.

Jacket waterproofness is measured in millimetres (mm). A 5,000mm rating means it can handle light rain. Ratings of 10,000-15,000mm can resist heavy rain and snow but may soak if under pressure. For extreme conditions and heavy load, look for ratings of 20,000mm or higher.

Breathability refers to how much water vapour can move through a square meter of the jacket's fabric in 24 hours. Ratings above 8,000g/m2/24 hours are good for general outdoor use. For active use, look for ratings over 20,000g/m2/24 hours. If you're planning high-intensity activities, a rating starting at 30,000g/m2/24 hours offers the best breathability.